Firstly, the craftsmanship is amazing. The wedding ring I ordered looks even better in person than it does in the pictures. Secondly, the customer service is phenomenal. When I received the ring, I thought that I had ordered it too big. I sent out an email that evening after six and almost immediately received an email back offering a way for me to correct my mistake. I decided to wear the ring for a day to see how it felt, and it is perfect! I am blown away by how well it fits and how beautiful the ring is. I can't wait to wear this ring everyday for the rest of my life and to tell everyone where I found it. The customer service I received really blows me away. I am beyond satisfied.