Ava is the best! They immediately reached out to us when we placed our order and requested the ring sizer; a.) we had plenty of time b.) we're ordering online and wanted to make sure we ordered the right size. We received communication immediately from Ava saying the sizer was on it's way and for regular post during a pandemic, it came quickly! After letting Ava know the right size, it wasn't very long before it arrived with the most beautiful letter. It. Is. Perfect. Better than how it shows in the photo, which is always a great surprise! It fits like a dream and my boyfriend cannot wait to wear it everyday!! Thank you Ava for your amazing service and product (and lifetime warranty) and we will be sure to spread the word to our friends and family!